Telemarketing Bureaus and Other Contact Centers

📘 Source: U.S. Census Bureau — 2022 NAICS Manual

This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting products or services, (2) taking orders, (3) soliciting contributions, and (4) providing information or assistance regarding products or services. Telemarketing bureaus and other contact centers provide these services on behalf of clients and do not own the products or provide the services that they are representing, or they serve other establishments of the same enterprise.

NAICS code 561422 — Telemarketing Bureaus and Other Contact Centers — is used in SAM.gov to identify businesses whose primary activity falls within this classification. When you add this code to your SAM.gov entity registration, contracting officers searching for vendors in the Business Support Services space will be able to find your business.

If this code represents your primary business activity, designate it as your primary NAICS code. Your primary NAICS code determines your size standard for any contract solicited under this code. With a size standard of $25.5M average annual receipts, your business must be at or below this threshold to qualify as a small business for set-aside contracts under NAICS 561422.

What is NAICS code 561422?

NAICS code 561422 is 'Telemarketing Bureaus and Other Contact Centers', classified under the Administrative and Support and Waste Management and Remediation Services sector (NAICS 56). This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications via telephone, facsimile, email, or other communication modes for purpos

What is the SBA small business size standard for NAICS code 561422?

The SBA defines a small business under NAICS code 561422 (Telemarketing Bureaus and Other Contact Centers) as one with $25.5M average annual receipts. This size standard determines eligibility for small business set-aside contracts, 8(a), HUBZone, WOSB, and SDVOSB programs in SAM.gov.

How do I register NAICS code 561422 in SAM.gov?

To register NAICS code 561422 in SAM.gov: (1) Log in at sam.gov, (2) Navigate to your Entity Registration, (3) Go to the Assertions section, (4) Add 561422 (Telemarketing Bureaus and Other Contact Centers) to your NAICS code list. You may designate one code as your Primary NAICS code.