It And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/pm (labor)

📘 Source: GSA PSC Manual — April 2025 Edition

Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).

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PSC code DD01 — It And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/pm (labor) — is used by federal contracting officers to classify service purchases. When an agency awards a contract for it and telecom - service delivery support services: itsm, operations center, project/pm (labor), they record PSC code DD01 in the Federal Procurement Data System (FPDS).

As a vendor, knowing this PSC code helps you find relevant opportunities. Search for active solicitations using PSC code DD01 on SAM.gov, or review historical awards on USASpending.gov to understand which agencies buy this service and at what contract values.

PSC code DD01 falls under the It And Telecom - Delivery category. Service codes like this one are used for professional services, IT, construction, and R&D contracts.

To find opportunities using this PSC code on SAM.gov:

You can also track historical spending patterns for PSC code DD01 on USASpending.gov. Filter by agency, fiscal year, and award type to identify your best customers and forecast future opportunities.

What is PSC code DD01?

PSC code DD01 — IT AND TELECOM - SERVICE DELIVERY SUPPORT SERVICES: ITSM, OPERATIONS CENTER, PROJECT/PM (LABOR) — is a federal Product and Service Code used to classify service purchases on government contracts. It falls under the IT category and is used by contracting officers when reporting contract actions in the Federal Procurement Data System (FPDS).

How do I use PSC code DD01 in SAM.gov?

PSC codes are used by the government to describe what they are buying, not by vendors to register. However, understanding PSC code DD01 helps you identify which federal opportunities to pursue. Search for active opportunities using this PSC code on SAM.gov under Contract Opportunities, or use USASpending.gov to see historical contract awards under this code.

What types of contracts use PSC code DD01?

Federal agencies use PSC code DD01 (IT AND TELECOM - SERVICE DELIVERY SUPPORT SERVICES: ITSM, OPERATIONS CENTER, PROJECT/PM (LABOR)) when awarding contracts for it and telecom - service delivery support services: itsm, operations center, project/pm (labor). You can view all current and historical contract awards under this code on USASpending.gov.